A HIPAA-compliant web portal connecting 80,000 patients with their care teams, lab results, and appointment scheduling.
Patient portal adoption increased from 34% to 71% within 6 months. Support call volume dropped 42%.
A mid-sized regional health system needed to replace a decade-old patient portal that was costing them in support calls and patient satisfaction scores. We designed and built a full-stack React + Node.js portal with real-time appointment scheduling, secure messaging, lab result delivery, and medication refill requests. The system integrated with their existing Epic EHR via HL7 FHIR APIs. AI-assisted development reduced the build timeline from an estimated 9 months to 14 weeks.